We are pleased to announce that as of 2021, Tiller is part of the SumUp family.
We realize you may have additional questions about this and how it might benefit your business. To help address these, we have created the following page with questions of interest.
What is SumUp?
SumUp is a global payment services provider and the leading mobile point-of-sale (mPOS) company in Europe. They provide a card reader solution that allows merchants to easily accept card payments anywhere.
Since its launch, SumUp has expanded into 31 countries and serves 3 million customers. SumUp continues to grow and is backed by TPG, Bain Capital Credit, Groupon, Holtzbrinck Ventures, and other renowned venture capital investors.
SumUp has been Tiller’s partner since 2015 and we’re now part of their family.
Why was Tiller acquired?
We decided to join forces with SumUp because we believe that a larger organization will allow us to provide a wider array of services and a better experience for you while keeping our autonomy.
For SumUp, it’s a way to strengthen their range of solutions in the hospitality industry and support merchants across Europe.
Our joint goal is to provide even more relevant products for your business and continue our strong growth in new markets.
What does this acquisition mean to me?
For us, the main focus has always been you: the customer. We assure you that your POS solution will continue to work and, as part of SumUp’s family, evolve and improve.
As we join a team of more than 2500 people, the only difference is that we’ll now have access to new resources to improve your experience and incorporate the best features of SumUp’s product lines in the future.
Will the price change? What about the aspects of my contract?
The pricing, as well as the aspects of your contract, remain the same.
Who will be my point of contact?
Though we will now operate as SumUp, your point of contact has not changed.
Our Customer Care team and Account Managers remain at your disposal. Please remember that you can reach us through the chat in your app and back office or at support.caisse@sumup.fr on the usual schedule.
We will also continue to operate from our current offices in France, Spain and Italy.
What types of changes should I expect to see in the coming months?
We are working on a progressive switch to integrate with our new family. This union will be as smooth as possible for you, so there’s no action required on your side.
This is a very exciting event for both companies and specially for our clients. We’re looking forward to a prosperous future together!
As we make progress toward a unified organization, we’ll communicate openly and provide regular updates when needed.