GENERAL INFORMATION

VERSION - Is there an Android version?
In order to offer our customer the best experience, we focused the development of the Tiller Systems App on only one operating system which is iOS, used for...
Tue, 31 Aug, 2021 at 3:19 PM
UPDATE - Do I need to update the Tiller App? How can I do it?
Updates are essential to the smooth operation of any software application. In order to offer the best experience to our customers, Tiller regularly develops...
Tue, 31 Aug, 2021 at 3:23 PM
CONNECTION - Does the till work without an internet connection?
Yes, it does. You can use your till without internet. But there are some steps you need to follow first:  1. You must use only one IPad.  2. At the ...
Tue, 31 Aug, 2021 at 3:26 PM
SUPPORT-How to access to Customer Care directly from the application?
To reach our Customer Care team directly from the app just click on the Chat icon located in the top right of your screen and the chat will open. T...
Wed, 25 May, 2022 at 12:55 PM
OPENING HOURS - What are our opening hours?
If you have any question regarding how to use SumUp POS you can contact us through our chat. We are open from Monday to Friday between 9 and 21 hours. Thi...
Wed, 2 Mar, 2022 at 1:30 PM
ASSISTANCE - How to contact Customer Care?
How to contact our Customer Care? There is three principals ways to reach us: - Directly through the chat from the App : The text bubble at the upper rig...
Wed, 25 May, 2022 at 12:52 PM
CERTIFICATE - Where to find your NF525 certificate?
In case of control, you will find your NF525 certificate in the settings of your applications, on your back-office or directly on the Infocert website : htt...
Tue, 31 Aug, 2021 at 3:39 PM
INVOICES - How do I access my SumUp invoices?
You can find all your invoices directly from your back office in the tab "my account" - "your invoices".  On this page, you will fin...
Mon, 17 Jan, 2022 at 1:02 PM
SUMUP - Tiller is now part of the SumUp family!
We are pleased to announce that as of 2021, Tiller is part of the SumUp family. We realize you may have additional questions about this and how it might...
Thu, 19 May, 2022 at 10:36 AM
SUMUP - From Tiller to SumUp, we tell you everything !
As you know, we recently joined forces with SumUp, the leader in digital payment.                   Our two brands share the mission of providing unrivalle...
Thu, 19 May, 2022 at 10:11 AM