HARDWARE AND INSTALLATION

APPLICATION - How to download the application?
How to download your SumUp application? It is very easy! Access to the App Store from the iPad. Click on the Search button (lower right corner), w...
Mon, 17 Jan, 2022 at 1:04 PM
PRINTER - How to connect the Epson printer to the iPad?
Please note that if you have the Star Micronics USB printer, the steps are different. Please read this article instead if you have the Star model. In o...
Mon, 6 Mar, 2023 at 6:36 PM
PRINTER - How to associate a role to your printer?
In order to associate a role to your printer, first of all, make sure that all your printer is correctly connected. How can you make sure that your printer...
Mon, 17 Jan, 2022 at 1:07 PM
ROUTER - How to install the router and connect it to SumUp wifi network?
In order to install the router, you simply need to follow these steps: 1. Unbox your router and plug it to the electricity. 2. You will notice that you...
Mon, 17 Jan, 2022 at 2:45 PM
PRINTER - How to launch a printing test?
 In order to launch a printing test you have to follow these steps: 1. Access to your application and go to settings (located on the top at the right part...
Mon, 17 Jan, 2022 at 3:07 PM
PRINTER - How to connect the printer to the cash drawer? How to test/open your drawer?
In order to connect the printer to the till you need to follow the following steps: 1. Get the only cable that is coming out of the cash drawer (RJ11 - ...
Wed, 30 Nov, 2022 at 11:27 AM
PRINTER - How to rename a printer?
To rename your printer or modify it, follow the steps below: 1. Access the ⚙️ settings of your r application. 2. Go to the "Printers" ...
Mon, 17 Jan, 2022 at 4:46 PM
PRINTER How to obtain information about your printer?
In order to view your printer's information, follow the steps:  1. Access to your SumUp app > Settings ⚙️  2. Go to Printers, remember that you ...
Mon, 17 Jan, 2022 at 3:13 PM
PRINTER - How to disconnect a printer from the SumUp App?
 In order to disconnect your printer, follow the next steps:  1. Access to your SumUp App > Settings ⚙️.  2. Go to Printers > you will see all...
Mon, 17 Jan, 2022 at 4:56 PM
PRINTER - How to connect a via-cable printer to the app?
In order to connect a via-cable printer to the SumUp app you'll need to follow this steps: 1. Go to your iPad settings and check that your iPad is c...
Mon, 17 Jan, 2022 at 4:57 PM