SumUp Card reader

Can I create a PayPlug account without a registration number?
Our payment solution is meant for companies and independents that are registered. You then can't subscribe to PayPlug if you don't have a regist...
Thu, 17 Sep, 2020 at 5:23 PM
How do I configure an Ingenico DESK 5000 payment terminal on SumUp
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Mon, 17 Jan, 2022 at 5:56 PM
How do I transfer my PayPlug balance to my bank account?
The received payment are increasing your PayPlug balance. When you want to receive this monney on your bank account, you should ask for the amount to be t...
Wed, 16 Sep, 2020 at 2:45 PM
How long does it take to activate my account?
We usually activate a new account within 2 business days after all the required documents are submitted. Once your documents are approved, we may contac...
Wed, 16 Sep, 2020 at 2:44 PM
How to cancel or refund a transaction ?
This article aims at e-merchant using PayPlug solution. If you are not a merchant, you have done a payment on a ecommerce website using our solution and ...
Wed, 16 Sep, 2020 at 2:51 PM
Where can I check the balance of my PayPlug account?
If you want to know your PayPlug balance, then go to the "Transfers" menu of your PayPlug portal. The following information are displayed on t...
Wed, 16 Sep, 2020 at 2:47 PM
Which documents should I provide to activate my account?
To activate a PayPlug account it is necessary to provide certain documents These documents are mandatory. This procedure lays in line with the fight ...
Wed, 16 Sep, 2020 at 2:44 PM
Why isn't the payments amount directly transfered to my bank account ?
When you receive a payment via PayPlug, the amount is immediately put on an isolated account. Thus, it isn't automatically transferred on your bank acco...
Wed, 16 Sep, 2020 at 2:44 PM