ONLINE DELIVERY / CLICK&COLLECT ORDERS

PRODUCT - How do I edit my product information to change its appearance on my online menu?
If you are using one of our integrations to make orders in delivery / click&collect, you have the possibility to modify the appearance of your products ...
Mon, 17 Jan, 2022 at 6:03 PM
Where do my orders for delivery / click&collect appear on the iPad?
If you are integrated with one of our delivery / click&collect partners, you will see a new "bike" icon in the icon bar at the top right of yo...
Mon, 17 Jan, 2022 at 6:04 PM
How can I be informed when I have a new delivery / click&collect order on the application?
As soon as a new delivery / click&collect order made from one of our partners' platform arrives on your application, you are alerted by a sound noti...
Mon, 17 Jan, 2022 at 6:07 PM
How to differentiate a new delivery/click&collect order from a delivery/click&collect order in progress?
On the page dedicated to your delivery / click&collect orders, you can find on the left your "pending" orders, corresponding to orders awaitin...
Tue, 28 Apr, 2020 at 9:36 AM
How can I differentiate my click&collect orders from my delivery orders?
You can distinguish your delivery orders from your click&collect orders by their color in the delivery page.  Orders in dark blue correspond to &quo...
Tue, 28 Apr, 2020 at 9:39 AM
How do I accept a delivery / click&collect order?
When a delivery / click&collect order arrives on your delivery page, it is waiting for your validation.  You just have to click on the "accept ...
Tue, 28 Apr, 2020 at 9:40 AM
How to refuse a delivery / click&collect order?
When a delivery / click&collect order arrives on your delivery page, it is waiting for your validation.  Simply click on the "refuse the order&...
Tue, 28 Apr, 2020 at 9:41 AM
How do I know which delivery partner my order comes from?
When an online order arrives on the delivery page, you can find the name of the partner through whom the order was placed in several places:  - In the ti...
Fri, 23 Apr, 2021 at 6:32 PM
How can I find the number of a delivery / click&collect order?
When a delivery / click&collect order arrives on the delivery page, you can find the order number in several places: In the title of the order On the...
Tue, 28 Apr, 2020 at 9:55 AM
How can I find the name/first name of a customer who has placed an order through a partner?
When a delivery order / click&collect arrives on the delivery page, you can find the first name/name of the customer which placed the order in several p...
Tue, 28 Apr, 2020 at 9:57 AM